Roku remote is not working– Trying to replace a broken or lost Roku remote can be difficult due to the plethora of options.
Choosing the best Roku remote between Roku’s official smart remotes, apps that turn your phone into a remote, and unofficial remote controls can be difficult at first glance. This is a guide to help you find the best option for your needs.
For Roku players that are older than a few years, you might want to replace the device in order to save money on buying a new remote.
There are many reasons to replace an old remote with a new one, but for the smart TV or players you’ve recently bought, it would make more sense. Read below for other solutions.
If a Roku remote is not working, try these troubleshooting
Using the Roku’s extensive support guide, you can fix your Roku remote instead of replacing it.
- Replace the batteries, or recharge internal battery for Voice Remote Pro.
- Shut down and again start your Roku device.
- Remove batteries and insert again and check.
- Reconnect the remote and pair it. Keep the pair button pressed for 10-20 seconds and then release it. Then once again press it and hold for 5 sec. Now wait for another few seconds.
- If you are using Stick models, use HDMI extender.
- Connect your Roku player to your router’s 5GHz network if possible, to prevent interference. This Wi-Fi frequency band has a shorter range, but is less frequented.
If none of this is working, and you’re no longer eligible for a replacement under warranty, it’s time to consider swapping out the remote.
Option 1: Roku’s official replacement remotes
If you’re looking for a replacement remote since Roku remote is not working, be sure to check which model of Roku it will work with.
- The Roku Simple Remote ($15) is great for those looking for a basic, easy-to-use remote control. It lacks TV volume and power controls, so I recommend it for those who do not have a Roku TV.
- Roku Voice Remote ($20) is compatible with all but the earliest Roku models, has volume and power buttons on it, and also supports TVs and players that shipped with an infrared remote. This makes it a very versatile option or upgrade.
- The Roku Voice Remote Pro ($30) is the fanciest alternative to the basic remote. It has a headphone jack for private listening, two programmable buttons and can be found with the mobile app, as well as hands-free voice controls. All of this is powered by a built-in rechargeable battery and costs $30.
Option 2: Use Roku App instead of physical remote when Roku remote is not working
If you’re looking for more than just a remote, you can use Roku’s mobile app for an on-screen keypad and shortcuts to launch apps and content. You can also use headphones or earbuds with your phone to enjoy TV in private. However, you will need an extra remote for HDMI-CEC or to turn the TV on yourself.
Caution: unofficial remote apps often demand payment and bombard you with ads. For a more productive app experience, use iOS or Android links above to get the real deal.
Exception: Reelgood has an app for your smartphone. The app gives you more control on your TV, including the ability to create a watchlist for favorite shows and launch content directly on the Roku.
Option 3: Use an unofficial Roku remote as replacement to remote when Roku remote is not working
From somewhere on Amazon, you can purchase an obscure Roku remote replacement with voice control. Compatibility may vary depending on the remote replacement, however.
The remote you buy for your Roku TV should be compatible with the kind of player you have. Some remotes are only compatible with Roku TVs, and not with any other devices. If you’re unsure about which one to buy, read the description closely before buying it.
If you want to spend a bit more, One for All’s Streamer Remote is worth it. You can buy this for $25 and use it for your Roku TV. This remote is programmable and works with TVs from TCL, Sharp, Hisense, and others.
One for All’s remote has lots of neat features that don’t appear on Amazon’s cheaper remote copies, like backlit keys, input switcher, macro support, and channel buttons for your TV antenna. You can also use it to control a TV, AV system, and Roku player all with one remote. The IR emitter works up to 20 feet away and the remote is well-built with rubberized buttons.
On the flip side, to set up, it requires the programming some key codes that you can find in manual provided.
There’s nothing worse than a remote control that doesn’t work well when trying to watch a show. Make sure that the replacement you choose to buy, enjoys using it and can interact smoothly with the content on screen.